Original Products, Inc 30 Day Satisfaction Guaranteed Return Policy

If you are unsatisfied with your purchase of your Attack Alert for any reason, you have 30 days from the date of purchase to request a full refund. You may return your Attack Alert in accordance with the terms below.

To qualify for a refund, all the following conditions must be met:

  • A return authorization must be requested from our customer service team within 30 days of your purchase date. To request a return authorization, you will need to contact, via e-mail, AttackAlert.Mike@gmail.com.
  • You must return the your device to Attack Alert to receive a refund. Returned Product(s) must be in good physical condition (not physically broken or damaged). All accessories originally included with your purchase must be included with your return.
  • The return authorization number must be included along with your returned product and the return address noted with your return authorization number via e-mail.

 

Additional terms and conditions:

  • Shipping and handling charges, and taxes paid (such as state, customs, or VAT) are not refundable.
  • You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Attack Alert.
  • If you return Product to Attack Alert (a) without a return authorization number from Attack Alert or (b) without all parts and accessories originally included with your purchase, Attack Alert retains the right to either refuse acceptance of such return or charge you a restocking fee of 15% of the original price of the Product(s) or the retail value of the missing parts and accessories, whichever is higher.

 

Limited Product Warranty

Attack Alert warrants to the original purchaser only that your Attack Alert-branded device and Attack Alert-branded device accessories (collectively, the “Product”) shall be free from defects in materials and workmanship under normal use for a period of Six (6) months from the date of purchase.

REMEDIES

If such a defect arises and a return authorization request is received by Attack Alert within the applicable Warranty Period, Attack Alert will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished device. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Product Warranty is valid only in the jurisdictions where the Attack Alert sold by Attack Alert itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period that may be required by applicable law.

HOW TO OBTAIN WARRANTY SERVICE

To obtain warranty service, a return authorization number must be requested from our customer service team. To request a return authorization number, please contact Customer Service at AttackAlert.Mike@gmail.com. The return authorization number must be included along with your returned product. You must deliver the Attack Alert, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Attack Alert customer service at the time your authorization number is approved. As may be required by applicable law, Attack Alert may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Attack Alert. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Attack Alert will not be responsible for any such loss.

 

 

 

EXCLUSIONS AND LIMITATIONS

 

Attack Alert does not warrant that the operation of your device will be uninterrupted or error-free. This Limited Product Warranty does not cover software embedded in any device and related services provided by Attack Alert.

 

This Limited Product Warranty applies only to the original purchaser of the device that was purchased from an authorized reseller or sales channel and manufactured by or for Attack Alert that can be identified as the Original Attack Alert.  Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Attack Alert products and services other than the Attack Alert itself, (b) non-Attack Alert products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Attack Alert reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the device or embedded in the Product..

This warranty does not apply to your Attack Alert or part of the Attack Alert that has been serviced, altered, refurbished, or modified by anyone who is not authorized by Attack Alert, nor does it apply to any cosmetic damage such as scratches and dents. In addition, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non-Attack Alert products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Attack Alert, (ii) not in accordance with instructions provided by Attack Alert, or (iii) with improper voltage or power supply.

No Attack Alert reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to this Limited Product Warranty. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

 

IMPLIED WARRANTIES

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you.

LIMITATION OF DAMAGES

 

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ATTACK ALERT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF ATTACK ALERT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

GOVERNING LAW

 

This Limited Warranty shall be governed by the laws of the Commonwealth of Pennsylvania, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.

NATIONAL STATUTORY RIGHTS

 

CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES IN THIS LIMITED WARRANTY.